On 4 March 2013 the user support for the ISARR system was activated via telephone (the telephone numbers are 080 2002 for Slovenian users and 00386 1 478 85 90 for Hungarian users) – from 8am to 4pm – and via e-mail at ekc@gov.si. Please use the telephone support in cases where the problem can be solved over the phone (e.g. by providing short information). In all other cases, in which there are, for an easy and quick solution of your application, additional information and print screens needed, please use the electronic reporting option.